$249.00
Collector Errors and Common Problems in Collections
2:00 p.m. – 4:00 p.m.
Room 106
Instructor: Mary Hines
Description: Collector errors can be resolved with proper training, but re-training errant collectors requires awareness of the common mistakes and how to correct them. This course will cover the most common mistakes as documented by industry auditors and solutions for teaching collectors better practices that will ensure successful, error-free collections.
Cost: $149 Members/$249 Non-Members
